 Installation, v. 2.52 not installing |
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 Aug 6 2012, 14:48
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#1
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Member Group: Members Posts: 2 Joined: 6-August 12 Member No.: 16772 Mp3tag Version: 2.52  |
I am unable to instal v. 2.52 on my computer (i5, 4GB RAM, 1TB HDD). It goes through the initial part but when installing is to start, it says that I must stop all other instances of mp3tag, although this is the first time I am installing it!
A screenshot is enclosed. Hope you can help me instal it quickly! Thanks, sproyy
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Aug 6 2012, 15:08
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#2
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 Member Group: Full Members Posts: 4129 Joined: 26-May 06 From: Wuppertal, Germany, Planet Earth Member No.: 3194 Mp3tag Version: 2.54 |
QUOTE (SP Roy @ Aug 6 2012, 15:48)  I am unable to instal v. 2.52 on my computer (i5, 4GB RAM, 1TB HDD). It goes through the initial part but when installing is to start, it says that I must stop all other instances of mp3tag, although this is the first time I am installing it! A screenshot is enclosed. Hope you can help me instal it quickly! Thanks,sproyy You did not say what operating system is involved. Well ... at first you should consider the error message. It seems that you do not know how to use the Windows Taskmanager ... so the quickest way to prove the error message itself is ... shutdown the computer, then restart, then try the installation of Mp3tag again. DD.20120806.1611.CEST This post has been edited by DetlevD: Aug 6 2012, 15:10 -------------------- * Beyond that, don't ask, when you don't know what to do with the answer. *
♥ home is where the heart is ♥ |
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Aug 7 2012, 02:25
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#3
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Member Group: Full Members Posts: 299 Joined: 16-February 08 From: SE-Asia Member No.: 6480 Mp3tag Version: 2.55 |
Did you try to Right click on the Setup File and select Run as Administrator ?
-------------------- Life is too short, enjoy it |
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 Aug 9 2012, 18:19
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#4
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Member Group: Members Posts: 2 Joined: 10-April 08 Member No.: 6834 Mp3tag Version: v2.51 |
the 2.52 version do not install with the windows vista.
Is return a error: --------------------------- 16 bit MS-DOS Subsystem --------------------------- The NTVDM CPU has encountered an illegal instruction. CS:124f IP:0119 OP:63 6f 64 69 6e Choose 'Close' to terminate the application. --------------------------- Fechar Ignorar --------------------------- best regards |
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Aug 10 2012, 06:07
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#5
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 Member Group: Full Members Posts: 3164 Joined: 9-December 09 From: Norddeutschland / Northern Germany Member No.: 11458 Mp3tag Version: 2.55a |
ZITAT(mp3taghl @ Aug 9 2012, 19:19) the 2.52 version do not install with the windows vista. ... Have you made sure that you install it with a user-id that has administrator permissions? -------------------- 42 - wie war die Frage / what was the question / comment était la question
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Aug 10 2012, 15:14
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#6
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Member Group: Full Members Posts: 299 Joined: 16-February 08 From: SE-Asia Member No.: 6480 Mp3tag Version: 2.55 |
QUOTE (mp3taghl @ Aug 10 2012, 00:19) the 2.52 version do not install with the windows vista. Is return a error: --------------------------- 16 bit MS-DOS Subsystem --------------------------- The NTVDM CPU has encountered an illegal instruction. CS:124f IP:0119 OP:63 6f 64 69 6e Choose 'Close' to terminate the application. <snip> It could be that the file is corrupt, please try to download it again, but also have you checked your PC for malware recently ?? http://answers.microsoft.com/en-us/windows...cf-fd63d3f579b2 This post has been edited by Mike_nl: Aug 10 2012, 15:22 -------------------- Life is too short, enjoy it |
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Aug 12 2012, 02:06
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#7
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Member Group: Members Posts: 2 Joined: 10-April 08 Member No.: 6834 Mp3tag Version: v2.51 |
QUOTE (Mike_nl @ Aug 10 2012, 15:14) It could be that the file is corrupt, please try to download it again, but also have you checked your PC for malware recently ?? http://answers.microsoft.com/en-us/windows...cf-fd63d3f579b2 Hi, i run as a admin but i have the error. I check if was any malware but everything is ok. I re-download again the file but i have the same error. thks. |
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Aug 12 2012, 06:45
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#8
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Member Group: Full Members Posts: 4129 Joined: 26-May 06 From: Wuppertal, Germany, Planet Earth Member No.: 3194 Mp3tag Version: 2.54 |
QUOTE (SP Roy @ Aug 6 2012, 15:48) I am unable to instal v. 2.52 on my computer (i5, 4GB RAM, 1TB HDD). It goes through the initial part but when installing is to start, it says that I must stop all other instances of mp3tag, although this is the first time I am installing it!. ... Do you have the problem solved and are are willing to tell us, what you have done so far? DD.20120812.0746.CEST -------------------- * Beyond that, don't ask, when you don't know what to do with the answer. *
♥ home is where the heart is ♥ |
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Aug 12 2012, 06:57
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#9
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Member Group: Full Members Posts: 4129 Joined: 26-May 06 From: Wuppertal, Germany, Planet Earth Member No.: 3194 Mp3tag Version: 2.54 |
QUOTE (mp3taghl @ Aug 9 2012, 19:19) ... The NTVDM CPU has encountered an illegal instruction. ... I have never seen such error message in my lifetime! Shoots in the dark ... ... read there ... http://support.microsoft.com/kb/196453/en-us ... is there any virtualization software running? DD.20120812.0757.CEST -------------------- * Beyond that, don't ask, when you don't know what to do with the answer. *
♥ home is where the heart is ♥ |
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Aug 16 2012, 15:41
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#10
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Member Group: Members Posts: 2 Joined: 6-August 12 Member No.: 16772 Mp3tag Version: 2.52 |
Dear All,
Sorry for the delay in responding. I could instal it without any problem by right-clicking and "run as administrator". BTW, I use Win 7 Ultimate (64-bit). Thanks for your help. Regards, SP Roy |
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Lo-Fi Version | Time is now: 24th May 2013 - 17:45 |